ISO 9001 is a quality management system that is integrated into our business. It is focused on ensuring we deliver a consistent level of quality to our clients by having well-defined and regularly reviewed processes and procedures. The system fully integrates within our existing business procedures and becomes part of the culture within the organization. As we progress, we will not perform a task to conform to ISO 9001, but will perform the task for the good of the business. The system covers eight main business principles which are:
- Customer focus
- Involvement of people
- Process approach
- System approach to management
- Continual improvement
- Factual approach to decision making
- Mutually beneficial supplier relationships
ISO 27001 - Information Security
An ISO 27001 information security management system is a systematic and pro-active approach to effectively managing risks to the security of our clients' confidential information.
The system promotes the efficient and effective management of sensitive information, highlighting vulnerabilities to ensure our client's information is adequately protected against potential threats. It encompasses people, the process and our IT systems.